Last updated: August 9, 2026

This Privacy Policy explains how Pudukkottai Property ("Pudukkottai Property", "we", "us", or "our") collects, uses, stores, and protects information when you use our website, mobile application, and related property listing, enquiry, order, notification, and customer support services.

By using Pudukkottai Property, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Depending on how you use our services, we may collect the following types of information:

• Name, mobile number, email address, password/login details, and profile information used to create or access your account.
• Address, location, and contact details you provide for property enquiries, orders, delivery, billing, or customer support.
• Property search preferences, wishlist items, cart details, order history, enquiry details, and communication with our support team.
• Payment-related reference details, payment status, and transaction information required to complete or verify purchases and services.
• Device and app information such as app activity, basic technical logs, and push notification tokens used for service alerts and updates.

2. How We Use Information

• To register, authenticate, and manage your account.
• To show property listings, manage enquiries, process orders, maintain wishlists, and provide requested services.
• To send order updates, enquiry responses, reminders, notifications, and payment-related information.
• To provide customer support and respond to your requests.
• To improve service reliability, security, app performance, website performance, and user experience.
• To comply with legal obligations, prevent fraud, and protect our rights and users.

3. Data Sharing

We may share relevant information only as needed for operating our services, such as with:

• Internal staff, support teams, sellers, agents, property owners, service partners, or delivery partners involved in handling your request.
• Service providers that help us host systems, send notifications, process payments, analyze service performance, or support app operations.
• Legal or regulatory authorities if required by law or to protect our rights, users, and services.

We do not sell your personal information to third parties.

4. Notifications

Pudukkottai Property may use push notifications, SMS, email, or phone calls to send important account alerts, enquiry updates, order updates, reminders, offers, and operational messages. You can manage app notification preferences through your device settings.

5. Advertising ID

Pudukkottai Property does not use the Advertising ID for advertising, profiling, or third-party ad monetization in the current version of the app. If this changes in the future, this Privacy Policy will be updated accordingly.

6. Cookies and Analytics

Our website may use cookies, session storage, or similar technologies to keep you signed in, remember preferences, improve website functionality, and understand service usage. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

7. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

We retain information for as long as necessary to provide services, maintain enquiry and transaction history, comply with legal obligations, resolve disputes, prevent misuse, and enforce our policies.

9. Your Choices and Data Deletion

• You may update certain account and profile details through the website or app where available.
• You may choose not to provide some information, but this may limit service functionality.
• You may request correction or deletion of your account and associated personal information, subject to legal, security, and operational requirements.
• To request account deletion, contact us using the details below and include your registered mobile number or email address so we can verify the request.

10. Children's Privacy

Pudukkottai Property is not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, or if you want to request account/data deletion, please contact us through the contact page at Contact Us or email us at info@pudukkottaiproperty.com.